UX News

A look at what's going on in the field of user experience.

The Four P’s of Service Design: People, Partners, Products, and Processes

, UX Planet - Medium

Photo by Frames For Your Heart on UnsplashWe live in a world where everything seems complex yet simple. The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment.

At first look, you might feel overwhelmed by seeing clutter of all types of wire around the pole but for someone who knows how wiring works would take a matter of a few minutes to recognize simplicity in these complex junctions of wires.

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Incorporating Clutter in the SUPR-Q Measurement Framework

, MeasuringU

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Clutter distracts and detracts from a good user experience.

A cluttered website makes it hard to find information. Clutter gets in the way of completing tasks.

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How Well Does the Net Promoter Score Measure Likelihood-to-Discourage?

, MeasuringU

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Is not recommending the same as discouraging or recommending others to not use or purchase from a brand?

While a lack of recommending seems like it would correlate with NOT recommending, we suspect there may be a difference but are unsure how much.

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Confirming the Perceived Website Clutter Questionnaire (PWCQ)

, MeasuringU

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Poor layout, irrelevant ads, overwhelming videos: websites can be cluttered.

Clutter can lead to a poor user experience. Poor experiences repel users.

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How to Handle Large-Scale Item Groups in a Sidebar

, UX Movement

A sidebar navigation with a few items is simple to design. All you have to do is display them in a list with relevant icons. But what do you do when you have multiple large-scale item groups to display? The typical approach uses disclosure arrows to collapse each item group with an accordion functionality. However, […]

The post How to Handle Large-Scale Item Groups in a Sidebar first appeared on UX Movement.

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A Better Approach to Multi-Level Sidebar Navigation

, UX Movement

Designers must stop using multi-level sidebar navigation. Grouping many items and subitems together in a small space creates visual clutter. As a result, users have trouble finding items when they navigate. For example, a sidebar with a navigation hierarchy with three levels will display many text labels. Users navigating between levels can easily misinterpret which […]

The post A Better Approach to Multi-Level Sidebar Navigation first appeared on UX Movement.

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Empowering the User Experience Through Microinteractions: 7 Best Practices

, UXmatters

By Syed Balkhi

Microinteractions are small, yet powerful interaction-design elements that can fundamentally shape how users interact with a digital product. They are critical components that can make a product more user friendly and engaging.

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Evolving the User Experience to Curb Digital Addiction

, UXmatters

By Nitin Kumar

Over the last decade, the ways in which we experience technology have undergone significant changes. We’ve progressed from checking our email messages in a computer’s Web browser to receiving email notifications on our smartphone. Instant-messaging communication has transitioned from chatting on the desktop application Yahoo Messenger to conversing with family and friends in WhatsApp groups. Social-media apps on smartphones have transformed to become instantaneous broadcasts of our life experiences. Marking an important paradigm shift, technology has influenced every aspect of our communications, from shopping to education to gaming.

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The Power of Textual Content in UX Design

, UXmatters

By Shalini Samuel

Digital experiences get better through user-centric design. Among the various elements that contribute to a seamless user experience, do not underestimate the role of textual content. When you use text strategically, it can improve the brand value of a product, Web site, or application whether by guiding users, conveying information, or establishing a meaningful connection with customers.

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How Web-Site Design and Social Media Work Together

, UXmatters

By Val Razo

While social media has taken center stage in terms of marketing priorities today, every successful business knows that Web-site design and social-media marketing should work in concert. Building a brand is all about consistency—so it’s important for a business’s Web-site design to align with its social-media content and vice versa. Otherwise, the business might confuse its audience and, thus, have difficulty building a loyal customer base.

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