UX News

A look at what's going on in the field of user experience.

From “how might we” to “at what cost”

, UX Collective - Medium

Abstract shape with the DesignShifts logo in the center. How might we and what what cost is written on the left and right on the shape.

Designing with curiosity and criticality for responsible outcomes.*Trigger Warning* suicide.

“Don’t move fast and break things when it comes to our kids.” These were the words from the mom of 14 year-old Sewell who ended his life after an ongoing chatbot conversation on Character AI. The story is heartbreaking on so many levels. It’s a story of a boy who died too young. It’s a story of a mom grieving her loss. It’s a story of loneliness. But it is also a story about how our current design and tech practices are causing irreversible harm.

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Managing design, managing yourself

, UX Collective - Medium

A sophrology-inspired approach to managing teams and yourself

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It’s incredible how many bad user experiences are still out there in 2025

, UX Collective - Medium

Three bad UX stories from just one week that brought me close to a complete meltdown

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Choose your own (AI) adventure

, UX Collective - Medium

AI Transition Stipends: a human-centered proposal for a moment of profound technological change.

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Is It OK to Edit the Wording of Standardized UX Questions?

, MeasuringU

Feature image showing stationery items against a sheet of lined paper

The word “standardized” conjures memories of high-stakes tests.

In the context of UX research, when we talk of standardization, we’re often referring to standardized questionnaires.

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12 heuristics for content design

, UX Planet - Medium

A man writes notes next to his laptop.

What they are, why they matter and how to evaluate them.Content designers follow best practices. Image by KitOverviewIn this article I’ll cover the following:

Introduction to design heuristicsCritique of existing content heuristicsSummary of new heuristics for content designGuide to each content heuristic — including why it matters, how to follow it, evaluation criteria, tips and resourcesIntroduction to design heuristicsLet’s start with a definition: what exactly are heuristics (in the context of design)?

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What will UX Research look like in an AI future?

, UX Planet - Medium

Will AI agents be facilitating user interviews? Think again, but now, without assuming the constraints of human UX Researchers.

Our UX research practices were heavily shaped by the skills, schedules, and limitations of human researchers. What would research look like without those constraints?

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Make Time for Ideation[Templates + AI Prompts]

, UX Planet - Medium

Four people in a meeting room collaborating in front of a wall covered with colorful sticky notes, pointing and discussing ideas.

Make Time for Ideation [Templates + AI Prompts]Why read this?Most products stumble after the research handoff. Teams rush the first obvious idea and spend weeks fixing it later. A two-hour structured ideation sprint can surface 20 or more options and reduce late-stage rework by 40%.

Ideation is crucial for understanding problems deeply and generating creative solutions that truly address them. Ideation’s importance lies in its ability to focus on users, bring diverse viewpoints together for more inclusive solutions, and strengthen a sense of ownership and commitment among team members.

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Reinventing the wheel sounds cool, but solving the problem is cooler

, UX Planet - Medium

Photo by Amélie Mourichon on UnsplashAs product designers, we’re wired to chase creativity.

We want to push boundaries, explore new ideas, and craft something unique every time we sit down to design. And that’s great. Exploring multiple directions and trying out variations is often part of the process.

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How to Get Comfortable with Quantitative UX Research

, MeasuringU

Feature image showing multiple bar graphs and a pie chart

We know that for a lot of UX professionals, quantitative UX research sounds like an oxymoron. You might have been involved in a few debates that included topics like:

Whether you should even use numbers in UX research Which is the best UX metric to use Whether you’re using the right statistical test on your data Whether surveys are ever an appropriate UX research method The “right” number of points in a rating scale And, of course, the “correct” sample size Unfortunately, these debates and discussions can lead to discomfort and avoidance of the topics altogether. Quantitative methods and analysis can be intimidating because when there’s math, many think there should always be only one correct answer. But UX research is an applied field. There’s as much work in understanding when to quantify, how to compute, when rules can be bent, and the limitations or flexibility in interpreting the numbers. We can’t solve all your math problems, but we hope we can get you more comfortable with quantitative research. Here are five ways.

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UX News