UX News

A look at what's going on in the field of user experience.

Fairness isn’t a metric: what creatives in tech should learn from the WGA strikes

, UX Collective - Medium

How AI, plagiarism, and burnout are challenging what we consider fair in the business of design.Image AI Generated: MidjourneyThe 2008 Writers Guild of America (WGA) strike reshaped media labor, and tech may be on the verge of a similar reckoning.Bungie’s Marathon plagiarism scandal exposed systemic failures in attribution and accountability.Creative workers are more essential than ever, but often erased from the final product, especially when that work is generated using AI.Fairness in creative work isn’t just contractual — it’s collective, perceptual, and fragile. Most of all, it requires honesty.Beneath the deluge of model releases and AI product innovations in the spring of 2025 flows a quiet current of consolidation, the top names in tech and design swallowing each other whole to cut the form of the next creative economy. “Jonathan Ive Joins Forces with OpenAI”-type articles lead the tech news cycle, the watery black-and-white photo of the two men’s soft smiles peaked the fold on most tech news sites for days. More subtly, legacy giants like Ogilvy are building bespoke AI pipelines¹ that will soon pump out the hyper-targeted ad creatives destined to become the norm². And adrift in this news, I’ve found myself obsessed — not with a headline, but with the collapse of a video game reboot and the smell of burning oil on a summer day.

Image Credit: Open AIThe StrikesI stood across the street from a picket line in 2008. I was twenty-three and mostly invisible, working inside the Burbank lot but not quite in it, moderating comment threads for NBC.com. The WGA writer strike was at its high, so every day I watched the people I wanted to become trudge around near my office complex in a compelled protest until their guild-required hours were met and they were allowed to drive off to a home with the air conditioning and reliable plumbing I dreamt of. That day, Jay Leno had pulled up to support the writers, then as I gathered, the ridiculous car he drove there caught fire. I remember him calmly spraying a fire extinguisher, which he must have had at the ready, over the glowing hood while the striking writers looked on with total apathy.

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How do you design when your company isn’t sure what the roadmap looks like?

, UX Collective - Medium

Many companies (and design teams) are shrinking back into becoming startups. Here’s how to survive

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GenAI dataviz: color scheming with a Claude tetrad

, UX Collective - Medium

In this writing, I discuss how the Generative AI (GenAI) system, Claude, handles the request to suggest a tetrad color harmony that passes…

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Design is a language

, UX Collective - Medium

An illustration of three people. The first person has a speech bubble over their head, the second a thought bubble, and the third a lightbulb — representing various uses of language

Understanding levels of linguistic change can help designers in an era of uncertaintyLanguage is thought of primarily as a tool for communication, but it also helps structure our thoughts, create nuanced concepts, and augment our imagination and creativity. Image created by the author with GPT-4oDesign is rapidly changing. From the ubiquity of AI (and the era of AI hardware) to the shift in modality (Apple prioritising design elements from visionOS), there is a lot of uncertainty.

It’s important to remember that design is a language to navigate it.

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The $300 million button

, UX Planet - Medium

Ethical design is no longer a choice; it’s a business imperative.

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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

, UX Planet - Medium

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success storiesUntil recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. That changed in 2024 — the year AI stopped being a side project and became the engine of digital banking. Super-charged by breakthroughs in generative models and an investment rush, financial institutions everywhere began weaving AI into customer and employee touchpoints. The shift was dramatic: global AI adoption rocketed to 78% of all organizations — up from just 20% in 2017 — while an extraordinary 91% of bank boards formally approved Gen-AI programs, according to NTT and McKinsey. The payoff is already visible in richer digital experiences, sharper personalization and faster, safer service. In other words, while banking’s AI journey may be in its early chapters, chapter one has opened with a bang.

Written by Alex Kreger and UXDA team

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7 Mistakes I Wish I Had Avoided at the Start of My UX Career

, UX Planet - Medium

Photo by Francisco De Legarreta C. on UnsplashIf you’ve been in UX design for a while, you already know: early in your career, mistakes are inevitable. They can be silly, repetitive, and sometimes costly. Today, I want to share the 7 most common ones I made — in the hope that my experience (and pain) might help you avoid your own.

Mistake #1: Thinking Dribbble = UX DesignWhen I was new to UX, I constantly compared my work to what I saw on Dribbble. Everything there looked so beautiful — perfect colors, stunning animations. My real UX solutions felt boring and clumsy by comparison.

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It does not do to dwell on dreams and forget to design

, UX Planet - Medium

Harry Potter and the Sorcerer’s Stone (2001)

Unleash your creative magic by mastering the art of human-centered craftHarry Potter and the Sorcerer’s Stone (2001)In UX design, just like in the wizarding world, the details are what make the magic. ✨ We’re setting off on a journey that can become a lesson for our design in 2025. Let’s explore how events from the magical world can inspire better and more human-centered solutions.

UX Design and the Magic of Details“It is our choices, Harry, that show what we truly are, far more than our abilities.” — Albus DumbledoreIn 2025, personalization is a key component in UX design. Designers are no longer just competing with technology, but also with the growing expectations of users. Using artificial intelligence for adaptive interfaces is like choosing a magic wand — every detail must reflect the user’s uniqueness.

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How Much Is AI Used in UX?

, MeasuringU

Feature image showing different AI app on smartphone screen

Did the student write the paper with AI? Did the teacher review the paper with AI?

Did the respondent use AI to answer the survey? Did the researcher use AI to detect responses that were AI generated?

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20 Years of MeasuringU: Celebrating with the UX Community

, MeasuringU

event feature image

Join us as we celebrate 20 years of innovation and partnership in UX Research on Thursday, August 7th, from 6:00 PM – 9:00 PM in the RiNo neighborhood of Denver. We’re excited to invite you to our anniversary happy hour – a special gathering for our valued customers, clients, and the entire UX community to connect, reminisce, and look to the future.

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