How to bridge the gap between the problem space and design space?

One-Minute Summaries and Questions

Leveraging Mental Models in UX Design Jul 2nd 11:59pm PDT
Don Norman’s Principles of Interaction Design Jul 2nd 11:59pm PDT
Not Just Pretty: Building Emotion Into Your Websites Jul 2nd 11:59pm PDT

Weekly Quiz

Week 8 Review Quiz due Jul 3rd Jul 3rd 11:59pm PDT

Required Readings

Leveraging Mental Models in UX Design (15 minute read)
Don Norman’s Principles of Interaction Design (8 minute read)
Not Just Pretty: Building Emotion Into Your Websites (15 minute read)

BlackBoard Collaborate Session Slides

Conceptual Models — Mini-lectures and Activities | PDF

Week 8 Review and Discussion | PDF

Supplemental Materials

Mind the gap, user centered design in large organizations with Luke Wroblewski

Supplemental Readings

Cognitive Psychology
The branch of psychology that studies mental processes including how people think, perceive, remember and learn.

Conceptual Model
Conceptual models involve three views of a system; the user's mental model, the designer's model, and the system image.

Emotional Design
Creating experiences that are emotional appealing to people.

Inclusive Design
The design of products and services that consider the full range of peoples ability, age, culture and language.

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Week 8 (Jun 27 - Jul 3)