UX News

A look at what's going on in the field of user experience.

Effectiveness of AI Moderators: A Literature Review

, MeasuringU

feature image

AI can replace research moderators.

Maybe yes; maybe no.

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Most AI problems are really human problems

, UX Collective - Medium

The machine room is full; the chair that owns the decision is empty. AI assisted.The cause sits upstream: unread intent, missing oversight, thin context, loose language, unset expectations, no evals, fuzzy outcomes, and the wrong tool for the job. Here’s the AI checklist.Anthropic recently told its growth team to hire more product managers, not fewer. You’ll be surprised at the reason why.

Claude Code had turned its engineers into a team shipping at triple its headcount, and the bottleneck moved from writing code to deciding what to build, which is why everything is a research preview—so they can get user feedback.

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Persistent lessons in human-centered automation

, UX Collective - Medium

A real photograph of a Bossa Nova inventory robot in a grocery aisle overlaid with hand-drawn line art sketches. In the foreground, a sketched woman with a frustrated expression holds a container of blueberries up to the robot’s light panel, illustrating a breakdown in human-robot interaction.

What a 1980s photocopier study reveals about the Agentic UX eraA mixed-media recreation of a field observation at Bossa Nova Robotics, where a shopper attempts to scan a container of blueberries against an autonomous inventory robot.During my time as a User Researcher at Bossa Nova Robotics, I conducted multiple studies in grocery store aisles watching our inventory-assessing robot do its job. My objective was to identify moments when the robot had to pause because of obstructions or human interference. The goal was to find ways for the robot to better navigate the space and indicate what it was doing to nearby humans and, in doing so, optimize its efficiency.

One afternoon, I watched a woman walk up to the ~300-pound machine. It stopped. She held a container of blueberries up to its light panel. Nothing happened. She then lifted the blueberries to the top of its lidar stack. Still nothing. Frustrated, she muttered, “This thing is so stupid,” and walked away.

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GPT-6 Astra vs Opus 5: Which one is better for product design?

, UX Planet - Medium

“Which AI model should I use for product design?” is the question I get asked most often right now. With so many AI models available, it’s…

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If you can externalize your design process, you can win back your time

, UX Collective - Medium

How Skill.MD helps you spell out the depth of your work for your team and organization

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Tetris had to cheat to feel random

, UX Collective - Medium

Nobody can see a probability distribution. You only ever see a sequence, and sequences are where human intuition falls apart.

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GPT-6 Astra for UI Design

, UX Planet - Medium

GPT-6 Astra is the latest and most powerful AI model from OpenAI. The model has already received a lot of praise for its capabilities. In…

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Figma Design Critique Using Claude Code

, UX Planet - Medium

Claude Code recently got a new plugin /design that lets you craft designs right in Claude Code. But you can also use this plugin to…

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How to Audit and Extend Your Figma Design System with Claude Code

, UX Planet - Medium

Claude Code recently got a new plugin /design that lets you craft designs right in Claude Code. I’ve described the entire process of…

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Nine Design Fixes for Your UX Research Reports

, MeasuringU

Feature image showing nine design fixes for your UX research reports

We’re known in the industry for metrics, for methods, and for defining UX research measurement.

But while we believe in using data to drive decisions, we also know that changing minds is not something you can just enter into an Excel formula.

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