UX News
A look at what's going on in the field of user experience.
I took the Tesla Model 3 for a spin— here’s how it went
, UX Collective - Medium
Breaking down the UX of a 2023 Tesla Model 3 — My first-time driver’s experience and identifying improvement opportunities.I was merging onto the 405 North. I’ve driven this freeway ramp time and time again for 12 years, but this time felt different.
Anticipating California’s quick ending lane merges and aggressive drivers, I gripped the wheel tightly. My eyes darted every half second to find an opening into the next lane.
Innovative Design: How To Design Something That Doesn’t Exist
, UX Planet - Medium
Innovation is by far one of the most difficult areas of product design. Unlike conventional design, which basically all about iterating existing solutions available on the market, innovative design is about creating a brand-new thing. Something that doesn’t exist before. Something that can potentially change the course of action in the entire world.
In this article, I want to discuss 3 attributes that a product designer should have to be able to design innovative products.
HiPPO Effect in Product Design
, UX Planet - Medium
No, this article is not about hippopotamus. It’s about Highest Paid Person’s Opinion (HiPPO), how it affects product design decisions, and how product designers can overcome the potentially dangerous impact of this behavior.
True nature of the HiPPO effectHiPPO effect occurs when a senior executive or influential stakeholder makes product decisions based on their personal preferences, assumptions, or gut feelings rather than data, user research, or best practices.
Office politics, good metaphors, trade wars and UX, clear AI interactions
, UX Collective - Medium
Weekly curated resources for designers — thinkers and makers.“Interdepartmental collaboration doesn’t just magically improve — it takes effort. The real work isn’t just in the pixels; it’s in how we communicate, build trust, and create alignment. When designers take the lead in bridging gaps, office politics becomes less of a roadblock and more of an opportunity. At the core, it’s about bringing people together around a shared vision and making design a connector, not just another function working in isolation.”
Office politics: the skill they never taught us →By Pascal Potvin
Chat is dead: Why is it still the #1 designed AI pattern?
, UX Collective - Medium
Why the most basic AI interaction is still most popular, and what it takes to re-invent thisby AuthorPreface: Who are the best at AI prompting?The managers who everyone love working with. Professors who are good at giving instructional guidance. Brand designers who know exactly what visual concept imagery they have in mind. Music artists who know the style, genre, tempo, and fundamental mechanics of making music very well they could teach someone else. Domain experts.
These personas give AI enough context. They are hyper-specific in their asks, or appropriately general. They have patience with people, but are impatient with getting work done, which is why they use AI.
UX is like diet and exercise — essential, yet easily ignored
, UX Collective - Medium
UX is like diet and exercise — essential, yet easily ignoredIn our quest for success, we chase quick fixes — whether through drugs or technology — gaining convenience but risking consequences.Image created using Adobe FireflyEveryone knows that diet and exercise are fundamental for good health. People understand that eating well and staying active lead to a longer, healthier life. Yet, despite this knowledge, most people struggle to maintain a healthy lifestyle. The reasons vary — some lack discipline, others get discouraged by slow progress, and many are simply overwhelmed by the effort required.
Many businesses treat user experience (UX) the same way. They recognize that great UX leads to better customer satisfaction, stronger brand loyalty, and even increased revenue. But when it comes time to invest, UX often falls by the wayside, sacrificed for immediate profits, tight deadlines, or the belief that “it’s good enough.”
Product Redesign Proposal: Structure & Tips
, UX Planet - Medium
Image by Tamanna RumeeProduct redesign is an inevitable thing. No matter how good your original product is, you will likely decide to redesign it at some point in time. Maybe your audience’s preferences shift so you will need to adapt to the new market demand, or maybe you decide to embrace a new visual style to make your product look fresh and modern. No matter what is your utlimatite goal is, you need to treat product redesign strategically.
When proposing redesign to stakeholders, you should prepare a document that will create a proper context for them and provide answers to the most common questions they likely have.
Framing the Most realistic persona of an enterprise healthcare users
, UX Planet - Medium
A bit of research & payback from my own mistakes in PastThe hospital’s fluorescent lights flickered overhead, casting long, eerie shadows on the sterile white walls. As I sat hunched over my laptop, the rhythmic beeping of heart monitors became an almost constant companion, a steady reminder of the high-stakes environment around me.
My missionTo design a SaaS product that could truly transform how healthcare professionals manage patient data. But I had to ask myself: who exactly were these professionals?Who Are We Designing For?The term “enterprise healthcare user” had always seemed vague to me. Was it the overwhelmed nurse, constantly juggling multiple patients? The exhausted resident, trying to keep track of vital signs in the middle of a hectic shift? Or was it the doctor buried under an avalanche of paperwork, searching for a needle in a haystack?
A Review of Mobile App UX Questionnaires
, MeasuringU
The mobile app industry is very lucrative, having generated $45 billion in the U.S. and $253 billion worldwide in 2023. A good user experience is critical to the success of websites and mobile apps.
We’ve shown how perceived ease of use and perceived usefulness impact people’s intention to use and recommend software products. We’ve also shown how those intentions predict actual behaviors, demonstrating a chain of influence from UX metrics to important business outcomes.
Consumer Software UX & NPS Benchmarks (2025)
, MeasuringU
When we think about software, Artificial Intelligence has gotten a lot of attention lately. But throwing an AI label on a product doesn’t necessarily make people use the software frequently or more effectively.
How do we know how usable and useful a product is?
